US public sector & higher education
Can residents (and the assistants they use) complete your services online?
The DOJ’s ADA Title II web rule requires WCAG 2.1 AA by 26 Apr 2027 for large public entities and 26 Apr 2028 for smaller ones (after a one-year extension).
The goals agents are asked to complete
- Find eligibility → read requirements → start an application
- Keyboard and accessibility-tree navigation
- Plain-language instructions for non-native readers
Honest context.
We provide evidence, never a compliance certificate. Public-sector engagements start only after SOC 2 Type I and a TX-RAMP path.
Typical budget line: Compliance and digital services.
sample · public-sector funnelSample data
| Persona ↓ / Agent → | Claude CU | Gemini CU | Browser Use | OpenAI CUA |
|---|---|---|---|---|
| First-timer, mobilepatience 5 · iPhone | ||||
| Impatient shopperpatience 2 | ||||
| Older adult, low dexteritymin target 44px | ||||
| Non-native reader (B1)CEFR B1 | ||||
| Keyboard-onlyno pointer |
Column fails → agent-class problemRow fails → persona problemSame step in ≥3 cells → product bug
Click any cell to see the blocking step and evidence.
26 Apr 2027
ADA Title II web-rule compliance date for large public entities (small entities: 26 Apr 2028), after DOJ’s one-year extension.
Source: Federal Register, 20 Apr 2026
Questions buyers ask
What does alt.qa test on a us public sector & higher education site?
Find eligibility → read requirements → start an application; Keyboard and accessibility-tree navigation; Plain-language instructions for non-native readers.
Is it safe to run on production?
Yes, within a signed Test Authorization: read-only or Act mode on production, every run stops before payment, synthetic data only, and at most two sessions per origin.
When can we start?
Pilots for this segment start Later.
See where agents stall on your us public sector & higher education funnel.
Run one free cell on a property you own. No sales call, no card.