Trust centre
Our real security status, nothing ahead of the certificate.
Enterprise buyers tell us one discovered false claim ends a deal. So this page separates what exists today from what is in progress, with dates.
In place today
- TLS on every page
- Secrets moved out of source code (Sep 2026)
- No training on customer data (policy + provider contracts)
- Published DPA, sub-processors and AI addendum
- Public rules of engagement and agent identity page
- Vulnerability disclosure policy + security.txt
In progress
- Engine guardrails in v0: stop-before-pay, per-origin rate limits, kill switch, Web Bot Auth signing
- SOC 2 Type I: kick-off Q4 2026, report ≈ month 3
- Independent penetration test: month 3
- E&O and cyber insurance with affirmative AI cover: month 2
- Pre-filled SIG Lite, CAIQ v4, AI-CAIQ, HECVAT: month 4
Planned
- SOC 2 Type II: months 9-12
- ISO/IEC 27001: months 12-15
- ISO/IEC 42001 (AI management): months 15-18
- HIPAA controls + BAA: month 12 (no healthcare work before then)
- EU data region: Q1 2027
What you can read now
DPA
SCCs, UK Addendum, DORA clauses.
Learn more →Sub-processors
Every LLM vendor, region, retention.
Learn more →AI addendum
No training; model-change notice.
Learn more →Rules of engagement
What agents may do on your systems.
Learn more →Payments testing
Stop before pay; test cards only.
Learn more →Claims policy
Evidence, not badges.
Learn more →Methodology
How pass / fail is judged.
Learn more →Accessibility statement
Our own site, honestly.
Learn more →Security questions
Is alt.qa SOC 2 certified?
No. SOC 2 Type I is in progress (kick-off Q4 2026, report targeted around month 3). Type II follows in months 9-12. Earlier versions of this site claimed SOC 2 Type II. That was wrong, and we removed it.
Do you train AI models on our data?
No. Not us and not our model providers, by contract where they offer it. See the AI addendum.
Where is our data stored?
US by default; EU region is on the Q1 2027 roadmap. Evidence retention is configurable per workspace, including zero-retention.
Can we get a pen-test report?
The first independent penetration test is scheduled for month 3; the summary will be available under NDA here.