Failure class
Stale price or stock vs feed
The page shows a different price or availability than the product feed or earlier step.
Who it hits
Shopping agents compare sources and lose trust or stop.
How to fix it
- Keep feeds and pages in sync.
- Show price changes explicitly.
How alt.qa detects it
We tag a finding as “Stale price or stock vs feed” when the trace shows this pattern at the blocking step. It only becomes a ticket once it is Confirmed (reproduced in two or more cells or by replay), and we show which personas and agents it hit.
In an Alt Matrix
Look for the pattern: a failing column usually means an agent-class problem; a failing row a persona problem; the same step failing in three or more cells a product bug.
See where agents fail on your funnel.
Run one free cell on a property you own. No sales call, no card.